You may have noticed that Coles and Woolworths, despite having had booming business via online ordering for years in Sydney and Melbourne, don’t offer the same service in Brisbane. Sigh.
But don’t despair! There are decently-priced alternatives – and frankly, the service is probably a lot better.
Farm Fresh Organics and Ipswich Organics
We’ve been ordering through this Manly-based company for years. They’ve recently started their latest venture – Ipswich Organics. Greengrocer delivery companies have abounded over the last few years, but these guys have remained on top, in my opinion. The produce is always of the highest quality, carefully picked from the Farmers Markets. If they can’t find a particular product that meets their standards, they won’t provide it. Their quality never, ever slips.
Farm Fresh Organics’ customer service is friendly, efficient and flexible. None of the ‘we’ll assume you want a delivery unless you tell us otherwise’ malarky from this mob – they’ll treat you fairly and do their best to make sure you’re happy. Delivery is available all over Brisbane and surrounding areas. Give them a go, you won’t be disappointed.
This company sells (see if you can guess!) non-perishable products made in Australia, and/or made by Australian companies. Their prices are competitive, and they usually have at least a couple of products on offer as giveaways with each order. Customer service is great, the website is easy to navigate, and the delivery costs are low. They do some great-looking gift hampers, too. Some of their brands I’d never even heard of – but apart from the bikkies, everything’s been fantastic. And I suspect I’m just really picky about my bikkies! Packaging was another nice feature – they use biodegradable corn-based packing beads. We’ve had two minor issues come up with deliveries, and they were both fixed quickly and without fuss. Only Australian don’t sell perishables, probably in part because they deliver worldwide. So if you’re not in Brisbane and have just heaved a sigh of anguish because there’s nothing like this where you are – unheave it and check them out!
If they paid someone to design their website, they got ripped off bigtime. I hate it. I hate the whole page refreshing when I order one item. I hate the complete lack of login security. But I love the range, the delivery area, the free delivery, and the delivery times. What they lack in website savvy they make up for in quick, pain-free service. Mum’s Happy Nappies sell nappies (duh) and a big variety of other baby products. They stock a great range of eco-friendly and sensitive-skin products, too. Their prices are on the pricey end of comparable, if that makes sense. We put in regular orders with this company, and we haven’t had a single problem.
FoodDirect are a family-owned, long-running Brisbane company with a lot of satisfied customers. With a range and prices similar to an IGA store, they’re pricier than Coles or Woolies but a lot more convenient. They have a great range of products, including meats, pastries and cakes, frozen and dairy goods. Their website is quite well set out, their customer service is friendly, and their delivery staff are polite and reliable. My one big beef with them is perhaps a little unfair – when we moved to Ipswich, we were suddenly out of their delivery area, and they showed no interest in helping us find a solution. Since I was majorly ill with a heart condition at the time and couldn’t get to the shops, it was an extra hassle I didn’t need. But our fault for moving, right? Anyhow, if you do happen to be in their delivery area, give them a try.
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